INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
- Information that you provide when filling in an enquiry form or when requesting addition to our newsletter mailing list at www.clarendonbc.co.uk (the “Website”). We may also ask you for information if you enter a competition, or if you report a problem with the Website.
- If you contact us, we may keep a record of that correspondence.
- If you purchase a product or service from us, you will be required to provide certain information (such as name and address) as well as financial information (such as bank details or credit card number). Financial information collected is used only to bill you for the products and services you have purchased.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
WHAT DO WE DO WITH THE INFORMATION?
We will use the information you supply for the purposes of contacting you to provide further information following an enquiry made by you. We may also use your information to contact you with information about other Clarendon products and services, promotional materials or e-newsletters. If you do not want to receive these promotional communications, you may unsubscribe at any time.
We may also use the information you provide in the following ways:
- To ensure that content from the Website is presented in the most effective manner for you and for your computer.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service.
SHARING OF INFORMATION
Clarendon (and those people or companies employed by Clarendon who help make this
Website, its content and its services) will process and use your personal information in order to respond to your feedback – like responding to problems, improving our services and gearing what we do to suit our requirements further.
Beyond this we will not share your information with any other company without your consent unless we are required to do so by law, if you have won a prize or if you have made a request for specific information. If you give us consent then we may share your information with our partners, subsidiaries or subsidiary companies in order that they can contact you with information, promotions, products, services, and offers that may be interesting to you. We will never sell your information to any other company.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If Clarendon or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual.
Here are the three types of cookies we use to help improve your experience on our Website:
Session cookies are like a token which records things like pages viewed as you move through the website, so you don’t keep getting asked about things you’ve already told us. Session cookies (and the information they record) are erased when you close your browser after a browsing session.
Tracking cookies help us remember your details and settings for when you come back to our website in the future, which means you get easier, faster access. They stay on your hard drive until you delete them or they expire. They have various expiry dates, up to two years.
Web analytics cookies help us learn what content is most helpful for our users. They count the number of visitors, and then look at how they like to move around the website. This data helps us make your experience of the website much better because we’ll know the sort of things you look for and can make sure you find them easily.
No Personal Information Stored: Remember, our cookies don’t store information that can identify you, so no one will be able to use the information gathered by the cookies to contact you by phone, email or in any other way. Tracking is limited to the Website and never gets shared with anyone else.
Blocking Cookies: You can block cookies – just activate the setting on your browser that allows you to refuse them.
Acceptance of cookies: If your browser is set to accept cookies, our system will issue them when you visit the Website.
LINKS TO OTHER WEBSITES
We may offer links to third party websites. However, we are not responsible for the content or information collection policies of third party websites. If you visit a third party website, we advise you to review their privacy and other policies. We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to the third party websites.
WHERE WE STORE YOUR PERSONAL DATA
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a small fee of £10 to meet our costs in providing you with details of the information we hold about you, and if necessary, ask for proof of your identity to ensure it is appropriate to share the information.
We want to make sure that the information we hold about you is accurate and up to date. You may ask us to remove or amend information at any time.
The Data Handler
Clarendon Business Centres
10 Poole Hill
Bournemouth BH2 5PS